We hope you’re as delighted with your purchase as we’re delighted to have made it for you. We put our heart and soul into every single piece, and we do have high standards with our quality control… but of course, sometimes things are just not quite right.
If you’re not absolutely delighted with your purchase, of course you don’t have to keep it. You don’t want to keep things that don’t make your heart sing. Just send it back to us in the same unworn condition that you received it, within 21 days and we’ll either send a replacement or return your payment. No problem and no quibbles.
If any of our pieces have any kind of fault, however small, we’ll of course sort it out straight away. Just let us know and we’ll do the right thing.
In the event of a return for a refund, we aim to issue any refunds as soon as practicable, but please allow a sensible amount of time, let’s say 7 days.