Frequently Asked Questions

Do you make all of the jewellery yourself?
Yes. Every piece is handmade in Guernsey by Athene using traditional jewellery-making and silversmithing techniques. There is no mass production, and each piece is individually crafted with care. 

What materials do you use?
Athene uses recycled gold and silver, ethically sourced semi-precious stones, and freshwater pearls sourced from reputable suppliers. Sustainability is a core part of the brand's philosophy.

Is your jewellery hallmarked?
Yes. Gold and silver pieces that meet legal weight requirements are hallmarked by the London Assay Office. Many smaller pieces are also hallmarked where possible.

Can I commission a bespoke piece of jewellery?
Absolutely. Athene creates custom jewellery commissions and offers consultations by email, phone, or appointment to discuss your ideas and requirements.

How long will my order take?
Most orders are processed within 1–3 days. During busy periods, processing can take up to 28 days, particularly for bespoke or hallmarked items. 

Do you offer gift wrapping?
Yes. All jewellery is beautifully packaged, and complimentary gift wrapping is available. Just add a note to your order and we'll do the rest. 

Do you ship throughout the UK?
Yes. Orders are shipped from Guernsey, and VAT arrangements are handled at the Post Office to help UK customers avoid additional charges on delivery. 

What is your returns policy?
If you're not completely delighted with your purchase, you can return it in its original unworn condition within 21 days for a replacement or refund.

What makes Athene Sholl jewellery different?
Every piece is handmade using traditional techniques, recycled precious metals, thoughtful design, and meticulous attention to detail. Athene has over 30 years of experience creating jewellery inspired by nature, colour, and the unique character of Guernsey.

Do you offer jewellery-making workshops?
Yes. Athene runs jewellery-making workshops and classes from her Guernsey studio, including beading and recycled jewellery-making sessions. Please get in touch to book a private session or a party of up to 15. 

Do you use sustainable materials?
Yes. Recycled gold and silver are used throughout the collections, helping to reduce the environmental impact associated with newly mined precious metals.

Can I purchase a gift voucher?
Yes. Gift vouchers are available and make an ideal gift for anyone who loves handmade jewellery.

Do you have a physical studio or showroom?
Athene Sholl operates from her studio in Guernsey and welcomes visits and commission consultations by appointment only. 

Are your gemstones ethically sourced?
Yes. Athene works with reputable suppliers and aims to source stones and pearls responsibly and ethically.

How can I stay updated on new collections and offers?
You can join the mailing list to receive occasional updates, news, and special offers from Athene.